Guests are advised to carefully read the Terms and Conditions of the Ticket Contract set forth below which affect your legal rights and are binding.
1. DEFINITIONS: This Contract is between Excite Delight (the Company) and the Guest. The “Guest” is each person whose name appears on the booking and/or uses the booking for participating in the shore excursion, and includes any accompanying minors, and any of their heirs, successors, assigns or representatives. The term “Guest” shall include the plural where appropriate. Whenever the term Excite Delight is used in this Contract it shall include Excite Delight, its owners, officers, directors, and employees, and its related and affiliated companies.
2. THE CONTRACT: The Guest agrees that this Contract governs the relationship between the Guest and Excite Delight, regardless of the Guest’s age, whether the Guest purchased the booking on his or her own behalf, and/or whether the booking has been held and/or presented by another person on behalf of the Guest.
Except as otherwise expressly provided herein, this Contract constitutes the entire agreement between Excite Delight and Guest and supersedes all other representations and agreements, whether oral or written. The receipt or use of this booking by the Guest shall be deemed acceptance and agreement by him or her to all of the terms and conditions of this Contract. Should any provision of this Contract be contrary to or invalid by virtue of the law of the jurisdiction in which this Contract is sought to be enforced or be so held by a court of competent jurisdiction, such provision(s) shall be deemed to be severed from the Contract and of no effect and all remaining provisions herein shall be in full force and effect.
3. VENUE AND GOVERNING LAW: Guest acknowledges and agrees that any claims, disputes or lawsuits whatsoever arising out of or relating to the Terms and Conditions of this Contract, or the services provided by the independent shore excursion operator, shall be brought exclusively in a court of general jurisdiction where the principal office of the independent shore excursion operator is located, and the choice of law with respect to any such dispute, lawsuit or claim shall be the law of that jurisdiction, to the exclusion of the laws of any other country, state, city or country where suit might otherwise be brought, regardless of that jurisdiction’s choice of law rules.
4. CANCELLATIONS: Excite Delight reserves the right to cancel any excursion due to adverse weather conditions or for any other reason and shall not be liable for any loss whatsoever to Guests due to an excursion cancellation.
-
For a full refund, you must cancel at least 24 hours before the experience’s start time.
-
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
-
Any changes made less than 24 hours before the experience’s start time will not be accepted.
-
Cut-off times are based on the experience’s local time.
Excite Delight will issue a full refund for all canceled excursions, including those canceled due to a delay in ship arrival or an inability of a ship to call on a particular port. In order to receive a refund for a canceled excursion Guests must submit a refund request by contacting Excite Delight within 14 days of excursion’s departure date.
All personal items, including coats, cameras, handbags, and similar personal articles should remain at all times through the excursion under your personal control.
Excite Delight is not responsible for the loss, theft, or damage of personal items while Guests are on the excursion. The right is reserved to withdraw any excursion, to change the sequence of excursion activities, or to omit specific activities for any reason, including the safety or best interest of the Guests.
No refunds will be made to any Guest who fails to show up for an excursion departure at the designated time and place, or who leaves, or otherwise does not use all of the services scheduled to be provided by an excursion.
Most excursions will operate in a variety of weather conditions, and no refunds will be made to any Guest who chooses not to participate in a departing excursion due to weather conditions.
Guests of any excursion who elect to leave the designated tour transportation must provide their own transportation at their own expense back to the landing place of the vessel.
The prices for shore excursions are in British Pounds GBP and are subject to change without notice. However, Excite Delight will honor the price at the time of the confirmed excursion booking even if prices change before excursion departure.
Excite Delight detailed excursion descriptions list all features included in each excursion, which may or may not include guide services, meals, transportation, and entrance fees.